The Company respects your right to privacy. This Privacy Policy explains in detail the types of business/personal information we may collect about you when you interact with us. It also explains how we will store and handle that information, how we keep it safe, how you can exercise your privacy rights and how we combine data across our group of companies’ suppliers and Retailers/stores to provide you with services we provide not limited to Qwick Basket online app collection/delivery.
We only collect very basic data such as name, address, date of birth (for age verification) preferred payment card details for us to provide you services relevant to you.
MSP Systems Ltd a UK based company also have two branches in India. MSP Software PVT Ltd and MSP Concepts PVT Ltd:
We collect your information in a number of instances, including when you:
We also collect your information when our Retailers, suppliers and partners – e.g. Shop owners/Stores, Symbol groups, Chip and Pin providers and any other suppliers – share information with us about the product or service you have purchased.
The information that we collect about you are:
Such details are necessary for us to:
The information that we collect about you or your customers are:
Third party information provided to us.
Some third-party Retailers, suppliers or companies provide us information about you. Such information is required for us to set you as a customer and for the application to run in liaising with stores for orders and deliveries. In Some instances, Retailers, suppliers or companies provide us with information to contact you in order for us to sell our product and services to you before you become one of our customers.
Where we have obtained your information from various sources, we may combine this information in certain circumstances in order to enhance our understanding of your requirements and preferences in relation to our products and services. This is necessary for the purposes of our legitimate interests to ensure that we provide you the most appropriate offers for products and services.
We will use your information for sales, supply support and financial analysis purposes, to determine how we are performing and where improvements can be made. This is necessary for the purposes of our legitimate interests in understanding how our business is performing, and considering how to improve our performance.
We may disclose your information to the following categories of recipients:
Our legal basis for collecting and using the information described above will depend on the information concerned and the specific context in which we collect it.
However, we will normally collect information from you only (i) where we need the information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect information from you or may otherwise need the information to protect your vital interests or those of another person.
If we ask you to provide information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your information is mandatory or not (as well as of the possible consequences if you do not provide your information).
Similarly, if we collect and use your information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We use appropriate technical and organisational measures to protect the information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your information. Specific measures we use include:
Unfortunately, the transmission of information via the Internet (including emails) is not completely secure. Although we endeavour to protect your information, we cannot guarantee security of your data transmitted to and/or through our Websites and Apps; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of the UK. But the information is only supplied to our group of companies and as such we ensure that the policies applied are in line with UK legislation.
We retain information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your information, we will either delete or anonymise it or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.
You consent and we may collect your transactional data including ordering, delivery and any other data held within the software on each transaction. This has no personal data contained unless otherwise indicated in this contract in any other clauses. Such data is used by the Company for marketing and advertising purposes and such data may also be provided to third party Companies and suppliers in order to market their products/services or for such companies to analyse/compare store, area, regional and country data. The Company reserves the rights to this data and to provide this data to selected third parties
If your store is operating the QwickPoints loyalty programme then your customers have consented to our privacy policy when they have signed up on the website or through the app. You do not hold the data in the store but you have access to these data. As such it is your responsibility to ensure that data, they you may view is kept confidential and not provide to any other third-party other than MSP group of companies.
You have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.
If you have any questions or concerns about our use of your information, please contact our Data Protection Officer at the following address:
