As you already aware your contract is with MSP Systems Ltd a UK based company. MSP also have two branches in India. MSP Software PVT Ltd and MSP Concepts PVT Ltd :
We collect your information in a number of instances, including when you:
We also collect your personal information when our suppliers and partners – e.g. Symbol groups, Chip and Pin providers and any other suppliers – share information with us about the product or service you have purchased.
The personal information that we collect about you are:
Such details are necessary for us to:
Third party information provided to us.
Some third party suppliers or companies provide us information about you. Such information is required for us to set you as a client and for the application to run in liaising with your suppliers or services your suppliers have provided. In Some instances suppliers provide us with information to contact you in order for us to sell our product and services to you before you become one of our clients.
Where we have obtained your information from various sources, we may combine this information in certain circumstances in order to enhance our understanding of your requirements and preferences in relation to our products and services. This is necessary for the purposes of our legitimate interests to ensure that we provide you the most appropriate offers for products and services.
We will use your information for sales, supply support and financial analysis purposes, to determine how we are performing and where improvements can be made. This is necessary for the purposes of our legitimate interests in understanding how our business is performing, and considering how to improve our performance.
We may disclose your personal information to the following categories of recipients:
Where we share your information with third party service providers and partners we apply a policy to ensure your information is safe and in order to protect your privacy. Our policy requires:
Our legal basis for collecting and using the information described above will depend on the information concerned and the specific context in which we collect it. However, we will normally collect information from you only (i) where we need the information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your information is mandatory or not (as well as of the possible consequences if you do not provide your information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We use appropriate technical and organisational measures to protect the information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include:
Unfortunately, the transmission of information via the Internet (including emails) is not completely secure.
Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to and/or through our Websites and Apps; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of the UK. But the information is only supplied to our group of companies and as such we ensure that the policies applied are in line with UK legislation.
We retain information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible
You have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you have any questions or concerns about our use of your personal information, please contact our Data Protection Officer at the following address MSP Systems Ltd Devonshire House Manor Way Borehamwood Hertfordshire Tel: +44 20 8953 3962 firstname.lastname@example.org